Shipping Policy
Effective Date: December 27, 2024
At WinPariz, we are committed to delivering your purchases in a timely and efficient manner. This Shipping Policy outlines the terms and conditions for shipping orders placed through our website (https://winpariz.net).
1. Shipping Locations
1.1 Domestic Shipping:
We ship to all states within the United States, including Alaska and Hawaii.
1.2 International Shipping:
International shipping is available to selected countries. Shipping rates and delivery times vary depending on the destination.
2. Shipping Methods and Costs
2.1 Shipping Methods:
We offer the following shipping options:
- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 2-3 business days.
- Overnight Shipping: Next-day delivery for orders placed before 12:00 PM EST.
2.2 Shipping Costs:
Shipping costs are calculated based on the weight, dimensions, and destination of your order.
- Free shipping is available for orders exceeding $100 within the United States.
3. Processing Time
3.1 Order Processing:
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
3.2 Delays:
- Processing times may be extended during peak shopping periods or due to unforeseen circumstances.
4. Delivery Time
4.1 Estimated Delivery:
The estimated delivery time depends on your selected shipping method and destination. While we strive to meet delivery estimates, delays may occur due to:
- Carrier-related issues.
- Weather conditions or natural disasters.
- Customs clearance for international shipments.
4.2 Tracking:
Once your order is shipped, you will receive a tracking number via email to monitor your package’s progress.
5. Address Accuracy
5.1 Customer Responsibility:
Ensure your shipping address is accurate and complete when placing your order. WinPariz is not responsible for delays or additional charges resulting from incorrect or incomplete addresses.
5.2 Address Changes:
If you need to update your shipping address, please contact us within 24 hours of placing your order.
6. Lost, Damaged, or Stolen Packages
6.1 Lost Packages:
If your package is not delivered within the expected timeframe, please contact us at info@winpariz.net or 706-312-9977. We will assist in locating your shipment.
6.2 Damaged Packages:
If your order arrives damaged, notify us within 48 hours of receipt and provide photos of the damage. We will offer a replacement or refund.
6.3 Stolen Packages:
WinPariz is not liable for stolen packages marked as delivered. Customers are encouraged to file a claim with the shipping carrier.
7. Customs and Duties (International Orders)
7.1 Customs Clearance:
International orders may be subject to customs clearance, which can cause delays beyond our control.
7.2 Duties and Taxes:
The customer is responsible for any customs duties, taxes, or fees required by the destination country.
8. Contact Information
For any shipping-related questions or concerns, please contact us:
- Phone: 706-312-9977
- Email: info@winpariz.net
- Website: https://winpariz.net